Updated: September 26, 2016

Jazz Pharmaceuticals respects the privacy of visitors to its websites and is committed to the protection of your personal information. We have developed this Privacy Policy to inform you about our online information practices, the kinds of information we may collect, and how we may use and share that information. It also describes your choices regarding use, access and correction of your personal information.

By accessing or using this website or mobile application you are acknowledging that you have read, understood and agree to the terms of and consent to the practices described in this Privacy Policy.

We may change or modify this Privacy Policy from time to time and will post such changes on this website, or may notify you by email or as otherwise required by applicable law. Therefore, we ask you to check this Privacy Policy occasionally to be sure that you are aware of these changes. Any such changes will be effective upon posting or as otherwise provided.

Personal Information

We collect personal information online through our Web sites and other online resources, including social media resources and mobile applications. We may work with third party service providers from which we may receive personal information about users of such resources, for example, in connection with the posting of open job positions on our website. These relationships are governed by agreements that require personal information to be protected appropriately and require the service providers to use the personal information received solely for our business purposes.

We may collect and process the following kinds of information:

  1. Personally identifiable information is information relating to an identified or identifiable natural person (e.g. information such as your name, address, telephone number, e-mail address, date of birth, professional credentials, identification number, online identifier, the Internet Protocol (IP) addresses of our visitors and the browser version you are using, health-related information or other similar information including sensitive data as may be defined under applicable law (“Personal Information”)) when you voluntarily provide this information to us or when you give permission to others (such as your healthcare provider) to share such Personal Information with us. If you only read or download information on our website, we do not collect or learn your name, e-mail address, home address or other personal information about you.
  2. Non-personally identifiable information relating to such things as the total number of visits to our website, the number of visitors to each page of our website, the URLs of websites you visited before and after using our website, the date and time of access, the time spent on our website and the domain names of our visitors’ internet service providers.
  3. We may also request from time to time that you provide us with additional demographic or other Personal Information through responses to questions or surveys or through your use of online and downloadable health-related tools we may provide.
  4. We may collect Personal Information to enable you to use social media resources. We may also enable you to use these social media resources to post or share Personal Information with others. When using social media resources, you should take into careful consideration what personal information they share with others and review their privacy policies.
  5. We may collect Personal Information about health care professionals who register on our Web sites from public or third party information sources to verify their professional credentials and identity.

You may choose not to provide any Personal Information to us online by electing not to enter any Personal Information into a form or data field on our Web sites or other online resources, and by not using any personalized services provided by our online resources. However, some of our online resources are available only to individuals who provide Personal Information or who use personalized services.

Use and Onward Transfer or Disclosure of Personal Information

We may use your Personal Information in a variety of ways. Your Personal Information may be used to respond to your inquiries or provide you with information, products or services that you request from us or agree to receive which we feel may be of interest to you, or to invite you to participate in surveys or research about our products. If you do provide Personal Information to us, you agree we may contact you through a variety of methods including e-mail, postal mail and telephone. In addition, we may use both Personal Information and non-personally identifiable information to improve the content of our websites, to customize our websites to your preferences, to understand how our visitors use our website so that we can improve the website and the customer experience and for internal research purposes. We may also use your IP address to help diagnose problems with our servers and for purpose of system administration. We may also aggregate your Personal Information with other data that you may have provided offline, or that we have collected from third parties, and use such aggregated data to help us improve our products and services.

If you contact us to report on your experience, or the experiences of your patients, with the use of our medicines, we may contact you for follow up information. We may also use the information you provide to submit reports of adverse events to government agencies, such as the U.S. Food and Drug Administration or the European Medicines Agency or as otherwise required by law or government audit.

Except as specifically provided in this Privacy Policy, Jazz Pharmaceuticals will not share, transfer, sell or rent Personal Information to any third party for any purpose without your consent. We may share your information within our corporate group, including our parent holding company, affiliates and subsidiaries worldwide or with our co-promotion or business partners. We may also transfer or share your Personal Information with third parties who provide us with services to enable them to provide such services. Such third parties have agreed that they will only use such Personal Information only as necessary to provide these services to or on behalf of Jazz Pharmaceuticals, and not for their own marketing or other business purposes, and that they will meet substantially similar standards of data protection as Jazz Pharmaceuticals. We may also provide information from our websites in aggregate form without personally identifiable information to third parties. Any third party that receives aggregated data must agree not to attempt to re-identify the persons to whom it belongs.

We may also disclose your Personal Information to third parties:

  1. In the event that we reorganize, sell, transfer or purchase any product, or all or part of our business or assets, in which case we may share your Personal Information with prospective purchasers and other business partners and may transfer your Personal Information to the actual purchaser.
  2. If we are under a duty to disclose or share your Personal Information in order to comply with any legal obligation or legal process, in order to enforce or apply our legal notice and other agreements, to respond to authorized lawful information requests of government authorities, the courts, and law enforcement agencies, including to meet national security or law enforcement requirements, for corporate audits or to protect the rights, property or safety of Jazz Pharmaceuticals, our investors or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction, and to respond to complaints or security threats.

You may choose to discontinue your consent to use your Personal Information by “opting out” or “unsubscribing” if you decide that you no longer want to participate in a program or receive additional information from us. Additionally, before we use Personal Information for any new purpose not originally authorized by you, where required by law we will provide information regarding the new purpose and give you the opportunity to opt out. Where consent of the data subject to process Personal Information is otherwise required by law, Jazz Pharmaceuticals will comply with applicable law.

Where We Store Personal Information

Personal Information collected on our websites or other online resources may be stored, transferred to, and processed in your country of residence or any other country in which Jazz Pharmaceuticals or its affiliates, subcontractors or agents maintain facilities, including the United States.

By using this website or online resources or providing us with your Personal Information, you consent to any transfer, storage or processing of your Personal Information and data to other countries which may not provide the same level of data protection as your country of residence. We will ensure that if data is transferred outside of your country of residence, it will still be treated in accordance with this Privacy Policy.

How We Protect Your Personal Information

We are committed to protecting the security of your Personal Information. Jazz Pharmaceuticals uses reasonable organizational, technical and administrative measures consistent with applicable privacy and security laws and generally accepted standards to protect your Personal Information as you transmit it to our websites and to protect your Personal Information from loss, misuse, unauthorized access, disclosure, alteration or destruction. The data you provide us will be held on a secured web server operated by Jazz Pharmaceuticals or a third party performing services on our behalf. Unfortunately, the confidentiality of any Personal Information or the transmission of information via the Internet or email is not completely secure or error-free, and we cannot guarantee the security of any data or Personal Information transmitted to us. You should also recognize that your use of the Internet and our websites is solely at your own risk.

We may retain your Personal Information for as long as your account is active or as needed for the specific business purpose for which it was collected. In some cases, we may be required to retain information to comply with laws or regulations or other legal obligations, resolve disputes and enforce our agreements. If you have any questions regarding the security of your Personal Information, please “Contact Us” as provided below.


When you come to our website, we may obtain information about your Internet usage by placing a cookie file, which is a small text file, on the hard drive of your computer or mobile device. We do not collect personally identifiable information with our cookies. By using this website, you consent to our use of cookies in accordance with this Privacy Policy. If you do not consent to the use of these cookies, please modify your settings or disable them as described in this section so that cookies from this website cannot be placed on your device.

We use session cookies (which exist only until you close your web browser) and persistent cookies (which last for a longer period of time), as described below:

  1. Strictly Necessary cookies
  2. Some of the cookies on our website are essential in order to enable you to move around the website and use its features.

  3. Analytical/Performance cookies
  4. Analytical/performance cookies are used to improve our website, gather aggregate usage metrics to analyze how visitors use our website in order to help deliver a more personalized service, including enabling us to track the interests of our users, to estimate our audience size and usage patterns, to recognize our users when they come to our websites, to store information about user preferences and allow us to customize our website in accordance with user interests, and to speed up searches. These cookies are used to analyze how visitors use our website and to monitor our website’s performance. For example, we may check which pages get the most visits and the average time spent on our website. We use this information to improve how our website works. These cookies do not record personal information that identifies you; the information that we receive from them is in the form of aggregated statistics.

    These cookies are stored on your device even when you close your browser but can be deleted as described below.

  5. Functionality cookies

These cookies allow our website to provide a more personal experience and allow us to remember any choices you may make. These cookies are stored on your device even when you close your browser but may be deleted as described below.

Most web browsers are initially set up to accept cookies by default, but you may change the settings of your browser to stop accepting cookies or to prompt you before accepting cookies from websites. You can also delete cookies stored on your device through your browser. Please refer to your browser instructions or Help screen to learn more about how to adjust or modify your browser settings. More information about cookies is available at http:// www.allaboutcookies.org.

However, if you configure your browser to disable the cookies, you may be unable to properly use certain parts of our website.

We and our third party tracking-utility partners may employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs/Pixel tags), that help us better manage content on our website by informing us what content is effective. Clear gifs are small graphic files with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.

We may use clear gifs in any HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.

If you would like to opt-out of tracking for advertising purposes, you may do so by following the options below:

For more information on how to disable tracking for certain web browsers and mobile devices, visit http://allaboutdnt.com/.

Mobile Computing

We may provide websites and online resources that are specifically designed to be compatible and used on mobile computing devices. Mobile versions of our websites or mobile applications may require that users log in with an account. In such cases, information about use of each mobile version of the website may be associated with user accounts. In addition, we may enable individuals to download an application, widget or other tool that can be used on mobile or other computing devices. Some of these tools may store information on mobile or other devices. These tools may transmit Personal Information to us to enable individuals to access user accounts and to enable us to track use of these tools. Some of these tools may enable users to e-mail reports and other information from the tool. We may use personal or non-identifiable information transmitted to us to enhance these tools, to develop new tools, for quality improvement and as otherwise described in this Privacy Policy or in other notices we provide.


You may elect to receive emails from us. You can unsubscribe by clicking on the links available in our emails. On some of our websites, you can choose to use a “Send” or “Share” service to send content from the website to someone else. In such case we will ask you for information such as their email address as well as your name and email address. The information you provide will be used to send a single message by us on your behalf. This information will not be collected or stored for any additional purpose. By providing us with this information you affirm that you are entitled to provide it to us.

Links to Other Websites

Our websites may contain links to and from websites maintained by third parties that may provide useful information to you. If you follow a link to any of these websites, please note that these websites may have their own privacy policies. We are not responsible for the privacy practices or the content of such other sites. We encourage you to check these policies before you submit any personal data to these websites.

Children Under 13

In general, our Web sites and online resources are not intended or aimed at children under the age of 13 and most of the online services that we offer are designed for individuals who are 18 years of age or older. We do not knowingly directly collect personally identifiable information from visitors to our website who are under the age of 13 without parental consent, nor do we market our websites to anyone under the age of 13. We ask that if you are under the age of 13 not to send any information about yourself to us. In the event that we learn that we have collected any personal information from a child under the age of 13 without parental consent, we will delete that information from our database as quickly as possible. If you are a parent or guardian that has knowledge that we have collected information from your child, please contact privacy@jazzpharma.com to request removal.

Use of Social Security Numbers

Jazz Pharmaceuticals has a policy that provides for the proper use and protection of Social Security Numbers (“SSNs”) collected for legitimate business purposes. Jazz Pharmaceuticals implements reasonable and appropriate technological and organizational security measures to maintain the confidentiality, integrity, and availability of SSNs, and to help protect against unauthorized or illegal access, disclosure, or destruction.

California Privacy Rights

California law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their Personal Information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of Personal Information disclosed to those parties. Jazz Pharmaceuticals does not share Personal Information with third parties for their own marketing purposes.

Contact Us

We welcome your questions and comments regarding this Privacy Policy and the use of your Personal Information. Upon request, we will provide you with information about whether we hold any of your Personal Information. You may also contact us to access, update, correct or delete any Personal Information that you have provided to us or to opt out of services that you have signed up for. In some countries you may have the right to review your Personal Information collected and processed by us. You may request its modification, correction, updating or removal in accordance with the provisions of the applicable laws on data protection in your country of residence. We will respond to all requests within a reasonable timeframe.

Any questions, comments and requests regarding this Privacy Policy are welcomed and can be sent to privacy@jazzpharma.com or by mail or telephone to:

Jazz Pharmaceuticals Privacy Office

3180 Porter Drive

Palo Alto, CA 94304

Phone: (650) 496-3777

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our US based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.