Drug Safety
Drug Safety

Reporting an Adverse Event or Product Complaint in the U.S.

To report an adverse event or a product complaint about our products, please call one of the product-specific telephone numbers listed below.

Defitelio®

(defibrotide sodium) injection

1-800-520-5568

Erwinaze®

(asparaginase Erwinia chrysanthemi) injection

1-800-520-5568

FazaClo®

(clozapine) orally disintegrating clozapine tablets

1-800-520-5568

Prialt®

(ziconotide) solution, intrathecal infusion

1-800-520-5568

Versacloz®

(clozapine) oral suspension

1-800-520-5568

Xyrem®

(sodium oxybate) oral solution

1-800-520-5568


Reporting an Adverse Event or Product Complaint in Europe and Rest of World

To report an adverse event or a product complaint for Kidrolase®, Erwinase®, Defitelio®, Leukotac®, please call using one of the country-specific telephone numbers listed below.

For inquiries in:

Dutch

 
+31 207176898
For inquiries in:

English

Canada
UK/Ireland

 
 
+1 800 520 5568
+44 8450305089
For inquiries in:

French

 
+33 176728925
For inquiries in:

German

 
+49 3056796128
For inquiries in:

Italian

 
+39 0687500850
For inquiries in:

Polish

 
+48 221253377
For inquiries in:

Portuguese

 
+351 308805626
For inquiries in:

Spanish

 
+34 914142493
For inquiries in:

EU/RoW

 
+44 8450305089

In the U.S. and EU, Caphosol®, Collatamp®, Custodiol®, Xenazine®, and Fomepizole® or Nominative ATU products (France) are no longer being commercialized by Jazz Pharmaceuticals. For medical information inquiries or to report an adverse event or a product complaint for these products, please consult the EUSA Pharma website at www.eusapharma.com.