Patient Assistance

HCPs and patients call JazzCares for help:
Monday – Friday
9am – 8pm EST

1-855-593-3955

Patient Assistance

Jazz Pharmaceuticals recognizes that many patients today face financial obstacles that keep them from accessing important medications. We are committed to improving patient care through unique patient and physician programs and ongoing collaboration with patients, physicians and advocacy groups.

JazzCares

Helping patients get access to medications and services they need.

Umbrella

Help understand your insurance coverage

(specific services may vary by product)*
  • Investigating benefits and verifying patients’ coverage
  • Providing prior authorization and appeals information and support
  • Answering coding and other reimbursement questions
  • Refer patients to financial assistance options
Hands

Help with paying for medication

(commercially insured patients only)*
  • Only available for certain Jazz products
  • Provides eligible patients with assistance for out-of-pocket costs, subject to annual maximum
Hand and Heart

Free-drug program for eligible patients

  • Designed to provide Jazz products at no cost to patients who are uninsured or deemed uninsured due to lack of coverage for a Jazz product
  • Subject to financial and residency eligibility criteria
Patient Support Hotline: 1-855-593-3955
Available Monday - Friday, 9 AM to 8 PM EST

Health care providers may request to be contacted by a Jazz Access and Reimbursement Manager (ARM) for assistance with additional reimbursement-related questions

* Insurance coverage and plans may vary. The JazzCares Program at Jazz Pharmaceuticals provides general information only and is not a guarantee of any coverage or reimbursement outcome. All treatment decisions rest solely with the treating physician or qualified healthcare professional.